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8570 Executive Park Avenue
    Fairfax, VA 22031
Main: 703-698-5600
    Customer Service: 703-698-5800
After Hours / Emergencies: 703-698-5613
    TTY: 711

Fairfax Water provides water to nearly 2 million people

Fairfax Water is Virginia’s largest water utility, serving one out of every five Virginians who obtain their water from public utilities. Nearly 2 million people in the Northern Virginia communities of Fairfax, Falls Church, Loudoun, Prince William and Alexandria depend on Fairfax Water for superior drinking water.
 
That's nearly 2 million friends, neighbors and family members. We don't need any other reason to demand the highest in water quality standards.....  
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Fairfax Water's Administrative Offices will be closed on July 3rd.


In observance of Independence Day, July 4th. Fairfax Water’s administrative offices will be closed on Friday July 3rd. Our treatment plants and field staff however operate 24/7/365 to bring you safe, reliable water. If you have a water related emergency please call 703-698-5613 for assistance.


 

Fairfax Water's Summer 2015 Straight from the Tap is now available


The summer issue of Straight from the Tap explains how the frigid weather this past winter challenged Fairfax Water’s workers, how you can access the 2015 water quality report, and how to stay safe this summer. The summer issue will be distributed with quarterly bills from June through August.

 

You can find links to our previous newsletters by visiting our "News To Know" page.

 


2015 Report on Your Water Quality


Find important information about your water quality in the 2015 Water Quality Report. You may request a hardcopy of the report by calling

You can view previous Water Quality Reports by clicking here.


Fairfax Water Consolidates Water Rates Ahead of Agreed Schedule


Fairfax Water equalizes water rates for customers previously served by the City of Fairfax and City of Falls Church water systems. Click here for more information.


 

Customer Alert


Recently we received reports from customers that individuals were impersonating Fairfax Water staff by calling to offer “discounts” or asking to enter their homes. Please read this important information to help you identify Fairfax Water staff.

 


 

Future Water Supply Planning


Fairfax County Board of Supervisors unanimously approved a Comprehensive Plan Amendment to recognize the conversion of a reconfigured Vulcan Quarry to a water supply storage facility in order to meet the long-term needs of Fairfax County and the region. Click on a link below for details.



 

Water Wise Landscaping and Watering Guide


This guide includes tips on planning and designing your landscaping, watering, lawn care, and improving your soil. You can print a copy of the guide here or call 703-289-6017, TTY 711, to request a copy by mail.

 


 

Fairfax Water 2014 Grant Awards


Fairfax Water offers congratulations to the 2014 Grant awardees.

 


Quick Links- click below for direct access to our most popular features.

 


CUSTOMER SERVICE

CONTACT US

WATER QUALITY

DEVELOPERS

Directions
Tours  

703-698-5800 (Customer Service)

703-698-5613
(after hours emergency)
TTY 711
Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

 


 

Attention Customers: Clarification About Water Service Line Insurance


You may have received a letter from companies such as American Water Resources (AWR) or Home Emergency Service Company about your water and sewer line maintenance responsibility along with an offer for Water and Sewer Line Insurance. To clarify, these companies are not associated with Fairfax Water. They are private companies offering insurance associated with the water and sewer lines on your property. Fairfax Water does not offer this insurance and does not have a position on the need for this coverage. For more information about your water line responsibilities, visit www.fairfaxwater.org/customer/youplum.htm or call us at 703-689-5800, TTY 711.

 


Facts About Lead Levels and Fairfax Water's System

 

Fairfax Water’s distribution system does not contain lead pipe. Fairfax Water has made an extensive effort to identify and replace any lead service connections in the older areas of its system.
Click here to learn more...

 


Emerging Water Quality Issues

Fairfax Water has developed a testing plan for Endocrine Disrupting Compounds (EDCs) and Pharmaceuticals and Personal Care Products (PPCPs) in source and treated waters. Read more about the testing program, the findings and Fairfax Water’s treatment process.

 


 

 

 

Educational Resources

Occoquan Shoreline Easement Policy

Fairfax Water has updated the Occoquan Shoreline Easement Policy. Click here for more information...

Invasive Species 101
Help us protect the Occoquan Reservoir from invasive, or non-native species that can cause economic or environmental harm to impact human health. Click here for more information...

Facts About Lead Levels and Drinking Water
Fairfax Water has consistently tested below the action level established in the Lead and Copper Rule. Click here for more information...

Fairfax Water Student Project Program
Fairfax Water is pleased to offer its help to Northern Virginia students pursuing science fair projects related to drinking water. Click here for more information...

Direct Debit Now Available
Direct debit is a simple way to pay your bill automatically from your bank account.
Click here for more information...

 
 


Site Last Updated: 12/19/20
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