Brrrrrrrrr! It's Cold Outside.
After Hours / Emergencies: 703-698-5613
The freezing temperatures could lead to frozen pipes or frozen meters. Click on the
Winter Tips button to learn tips on how to prevent this.
The freezing temperatures can also lead to water main breaks. If you believe you have noticed a water main break somewhere, please
report it by visiting our main break website and filling out the Report a Water Main Break web form. Clicking the button below will take you to the site.
Protect Your Pipes / Prevent Frozen Pipes & Meters
Please be reminded that whenever we reach temperatures in the teens, we suggest that you leave a thin, steady stream of water running. This stream should measure out to be about a quarter gallon of water per minute.
For an instructional video tutorial on how to register and use the portal click here.
Fairfax Water provides water to nearly 2 million people
Fairfax Water is Virginia’s largest water utility, serving one out of every five Virginians
who obtain their water from public utilities. Nearly 2 million people in the Northern Virginia communities of Fairfax,
Falls Church, Loudoun, Prince William and Alexandria depend on Fairfax Water for superior drinking water.
That's nearly 2 million friends, neighbors and family members. We don't need any other reason to demand the highest
in water quality standards..... (More)
Notice of Public Hearing on Budget and Water Rates
At 6:30 p.m. on Thursday, December 14, 2017, Fairfax Water will conduct a public hearing on its Proposed Schedule of Rates, Fees, and Charges. The hearing will be held in Fairfax Water's offices at 8570 Executive Park Avenue, Fairfax, VA.
Proposed changes to the rates can be viewed on our website at www.fairfaxwater.org/rates. The 2018 Proposed Budget can be found at www.fairfaxwater.org/current/proposed_budget.htm.
Recently we received reports from customers that individuals were impersonating Fairfax Water
staff by calling to offer “discounts” or asking to enter their homes. Please read
this important information to help you identify Fairfax Water staff.
2017 Report on Your Water Quality
Find important information about your water quality in the
2017 Water Quality Report. To request a printed copy by mail, send an
e-mail to firstname.lastname@example.org or call 703-289-6285, TTY 711,
and provide your name, mailing address, and phone number.
You can view previous Water Quality Reports by
Fairfax Water to Celebrate 60th Anniversary with Event Looking Toward the Future
Fairfax Water will celebrate its 60th anniversary during a private event at the Frederick P. Griffith Jr. Water Treatment Plant, September 27, 2017. Attendees will include prominent members of the Fairfax County Board of Supervisors, local and state representatives and delegates and distinguished members of the local community.
The event will honor Fairfax Water’s historic accomplishments in the community and highlight exciting new initiatives for the future such as the planned 17-billion-gallon reservoir being constructed as part of Vulcan Materials Company’s ongoing quarrying operations in Lorton, Virginia. Additional events will include a groundbreaking ceremony for the future reservoir and the sealing of a time capsule to be opened in 2085, when quarrying activities will be completed and the reservoir is officially dedicated.
Click here for the full press release.
Fairfax Water's Winter 2017 Straight from the Tap is Now Available
The Winter issue of the Fairfax Water Customer Newsletter
Straight from the Tap is here. Customers will receive the
Winter issue as an insert with their quarterly bills from December
This issue of Straight from the Tap includes the following topics:
- Fairfax Water and Vulcan Break Ground on New Reservoir
- Main Break Season is Here
We hope that you enjoy reading this quarter's newsletter. You can find links to our previous newsletters by visiting our
"News To Know" page.
Fairfax Water and Vulcan Materials Sign Agreement for Future Northern Virginia Reservoir
for more information.
Fairfax Water Special Statement - Hexavalent Chromium in Drinking Water
Fairfax Water would like to take this opportunity to share some information with you in regards to hexavalent chromium in water. Please
for more information.
Facts About Lead in Drinking Water
Fairfax Water takes its responsibility to protect customers from lead exposure seriously.
Our monitoring is conducted in accordance with regulatory requirements and guidance. Please click here
for more information on lead and how to reduce exposure.
Fairfax Water Consolidates Water Rates Ahead of Agreed Schedule
Fairfax Water equalizes water rates for customers previously served by the City of Fairfax and City of Falls Church water systems.
Click here for more information.
Future Water Supply Planning
Fairfax County Board of Supervisors unanimously approved a Comprehensive Plan Amendment to recognize the conversion of a reconfigured
Vulcan Quarry to a water supply storage facility in order to meet the long-term needs of Fairfax County and the region. Click on a link below for details.
Water Wise Landscaping and Watering Guide
This guide includes tips on planning and designing your landscaping, watering, lawn care, and improving your soil. You can print a copy of the guide
here or call 703-289-6017, TTY 711, to request a copy by mail.
Quick Links- click below for
direct access to our most popular features.
Attention Customers: Clarification About Water Service Line
You may have received a letter from companies such as American Water Resources (AWR) or
Home Emergency Service Company about your water and sewer line maintenance responsibility
along with an offer for Water and Sewer Line Insurance. To clarify, these companies are
not associated with Fairfax Water. They are private companies offering insurance associated
with the water and sewer lines on your property. Fairfax Water does not offer this insurance
and does not have a position on the need for this coverage. For more
information about your water line responsibilities, visit
or call us at 703-689-5800, TTY 711.
Facts About Lead Levels and Fairfax Water's
Fairfax Water’s distribution system does not contain
lead pipe. Fairfax Water has made an extensive effort to identify
and replace any lead service connections in the older areas of its
here to learn more...
Emerging Water Quality Issues
Fairfax Water has developed a testing plan for
Endocrine Disrupting Compounds (EDCs) and Pharmaceuticals and
Personal Care Products (PPCPs) in source and treated waters.
about the testing program, the findings and Fairfax Water’s