- If you have access to your
meter box, one way to detect a leak is to read the water meter. Note
the position of the clock-style hand that records individual gallons.
- Wait at least 15 minutes without
- Look at the meter again to
see if the hand moved. If it did not, there are probably no leaks.
Waiting longer between meter readings (overnight, for instance)
might help you detect slow or intermittent leaks.
- If the meter shows movement, check
all of your faucets for visible leaks.
- Check the toilets for leaks
by adding food coloring to the water in the tank. Do not flush.
Wait 15 minutes to see if the colored water appears in the toilet
bowl. If it does, there is a leak. Repairing toilet leaks is normally
inexpensive and easy to do. Replacement part kits are available
at most hardware stores.
- If there appear to be no leaks
inside your home, and the meter is located outside, check for
underground leaks. Turn off your main valve inside, then open
a faucet to verify that the valve is working—the water flow
should stop completely. Go back outside to the meter to see if
it continues to run with the main valve off. If it does, there
is a leak somewhere in your plumbing between the meter and the
- After making
repairs, repeat the meter reading procedure to verify that there
are no more
Is there any relief from high bills caused by leaks?
As a courtesy, we offer a one-time adjustment for
unusually high water charges caused by leaks.
To be eligible for adjustment, the Customer must:
(1) promptly and properly repair the leak when detected;
(2) provide written proof of repairs to Fairfax Water in the form
of copies of receipts or an invoice; and
(3) not have received a Courtesy Leak Adjustment from Fairfax Water during the preceding five years.
Please use this form to submit the required information.
You may mail the completed form to:
8570 Executive Park Avenue
Fairfax, VA 22031
You may fax it to: (703) 289-6133
Or you may email it to: firstname.lastname@example.org
You should receive a response to your request within
two weeks. Most leak adjustments are calculated by crediting charges
for 2/3 of the estimated water loss. Adjustments for a leaking water
service lateral (the line running from the meter to the house) are
calculated to credit 100% of the estimated water loss.