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8570 Executive Park Avenue
    Fairfax, VA 22031
Main: 703-698-5600
    Customer Service: 703-698-5800
After Hours / Emergencies: 703-698-5613
    TTY: 711

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Rules & Regulations


New law in effect July 1, 2012 affecting how you establish service

Online Account Request Forms

You may use these online forms to:

These online forms are just one way to complete your account service requests. You may also submit your request by telephone, fax, mail, or in person:

Fairfax Water
8570 Executive Park Ave
Fairfax, Va., 22031-2218

Customer Service
Phone: 703-698-5800

Fax: 703-289-6133

Email: Customer Service

When using these online forms please be aware that we cannot be responsible for problems arising from misuse. We will do our best to verify your request against your account, but incomplete or inaccurate information may result in a delay in processing your request.

Your privacy is important to us. The information you submit will be used only to service your account. Please read our Privacy Statement for more information.